Make sure you verify your identities.

I did have a problem verifying my identity, but I was able to call the help desk and they were able to complete it.

 

Industry News - Action Required for e-Services Product Users Receiving Letter 5903

 

Just a reminder: Time is running out. If you received a Letter 5903 from the IRS you MUST revalidate your identity in order to continue accessing your IRS e-Services account. The IRS urges all tax professionals who received this letter to act now.

 

You may revalidate your account either online or by telephone. To validate online, you will use Get Transcript Online’s Secure Access authentication process. Select “first-time user” and complete the authentication process. To validate by telephone,  call the e-Services Help Desk and provide the Unique Security Code from your letter 5903. The IRS has additional personnel staffing the Help Desk. That number is: 866-255-0654.

 

The IRS reminds letter recipients that failure to take any action will result in the suspension of your e-Services Registration Account.  

Help Desk Hours: The e-help Desk will provide extended hours of service only for e-Services users who have received Letter 5903, asking them to validate their identities.  Extended hours for the e-Help Desk are:

• Monday thru Friday: 6:30 a.m.- 8:00 p.m. Central Time
• Saturday: 9:00 a.m.- 3:00 p.m. Central Time 
• Jan. 16, 2017 Martin Luther King Holiday 9:00am -3:00 p.m. Central Time